November 10, 2022

LMS365 Receives ISO 9001 Compliance Verification for Customer Focus and Continual Improvement

ISO 9001 is an internationally recognized standard for Quality Management Systems (QMS), and is based on a number of quality management principles including strong customer focus, the process approach, continual improvements and management motivation and involvement. ISO 9001 is the quality system of choice for organizations around the world.

After being externally audited, LMS365 has been verified as meeting the requirements of ISO 9001:2015. We are thrilled to be recognized for consistently providing our customers with products and services that meet applicable statutory and regulatory requirements, and our dedication to enhancing user satisfaction through the effective application of the ISO 9001 system.

 

“Customer feedback is the backbone of our product; we align customer demands with all of our development processes, support processes and operational processes. This quality management compliance sets us apart, as we’ve chosen to lean into the ISO 9001 standard and prove our quality on a globally recognized scale.”

 

Flemming Blåbjerg, Head of Digital Transformation & Compliance, LMS365

 

LMS365 is dedicated to improving our products and services, inspiring trust in our customers and demonstrating that we have quality management structures in place that guarantee their ongoing satisfaction and confidence. After previously receiving ISO/IEC 27001:2013 certification for our Information Security Management System (ISMS), LMS365 is proud to have the scope of this management system extended to meet the requirements of ISO 9001:2015.

Trusted in Compliance and Customer Satisfaction

Trust is one of the four strategic themes that leads LMS365 in our operations. Instilling trust in our many partners, clients, and customers is what motivates LMS365 to continuously improve our product and practices, ultimately earning us the ISO 9001 compliance verification.

This recognition provides objective proof that LMS365 is living up to the demands within ISO 9001 in our management systems, development processes and operational procedures. It demonstrates the high standard of our product and the quality of our services.

We have adopted a QMS that not only strengthens our organization, but establishes a foundation for more robust and sustainable development initiatives. It raises the bar for our business and ensures that everyone we work with receives the top-notch treatment they deserve.

 

“ISO 9001 compliance is evidence that our quality management structure is secure, well proven, and compliant with global regulations. This offers an added value to our customers and employees, as well as stakeholders across segments like the pharma, health and financial industries. Our audit and compliance validation with ISO 9001 proves that LMS365 has once again lifted the bar for information security, GDPR and quality in everything we do.”

Flemming Blåbjerg

How Our Customers, Partners, and Employees Benefit

Being recognized as ISO 9001 compliant proves that LMS365 meets the highest standards of quality management, joining more than one million organizations globally. It also demonstrates how instrumental customer feedback is to our product development and business practices.

This compliance benefits our entire organization and the people we work with on a daily basis. Here’s how:

  • For Customers: Customers can be even more confident and satisfied in the way we operate, from implementing new functionalities and support requests to selling our product and protecting their private data
  • For Partners: ISO 9001 proves quality and credibility to our stakeholders and supply chain, ensuring effective partnerships, fewer production delays, lower costs of operation and increased revenue
  • For Employees: LMS365 is dedicated to promoting the professional development of our employees and company culture; when business processes are streamlined and clearly defined, employees enjoy greater satisfaction and security in their jobs

Improving Performance While Protecting Consumers

ISO 9001 compliance builds upon LMS365’s suite of quality management and customer security credentials. We were awarded the ISO/IEC 27001:2013 certification for our Information Security Management System (ISMS) used for the provisioning and development of LMS365. The scope of this management system has been extended to meet the requirements of ISO 9001:2015. Additionally, LMS365 is highlighted as a Microsoft Preferred Solution and has been declared a Microsoft 365 Certified App after successfully meeting the highest level of security and compliance required by Microsoft.

LMS365 is pleased to add ISO 9001:2015 compliance standards to our growing list of validations, further showing our commitment to effective quality management.

To read more about our ongoing dedication to compliance and quality management, visit the LMS365 Trust Center for more resources.