City of Ballarat’s journey as a learning organisation with LMS365

Use Case
Digital Transformation
Compliance Training
Ballarat, Australia
City of Ballarat

Find out how City of Ballarat uses LMS365


In a time of digital transformation and changing and increasing customer expectations in the services provided by councils in a rate capped environment, councils like the City of Ballarat are transitioning from traditional process authority-driven approaches to community engaged citizen-centric service delivery models.

To support this, it is critical that council employees and teams adapt, enhance and extend their capabilities.

In supporting the City of Ballarat’s 70:20:10 approach to learning it was apparent that a core set of tools needed to be in place to allow them to meet their compliance and regulatory standards and obligations as well as information sharing and communication on core business imperatives.